Italy tells Meta to suspend its policy that bans rival AI chatbots from WhatsApp

## Italy Urges WhatsApp to Halt AI Chatbot Ban

Italy’s data protection agency has called on Meta to suspend a new policy that prevents rival AI chatbots from operating on WhatsApp. The regulator expressed concerns that the ban, aimed at preventing “unauthorized scraping” of user data, could unfairly restrict competition and limit consumer choice.

The move comes amidst growing scrutiny of how major tech platforms manage data and access for third-party developers, particularly in the rapidly evolving artificial intelligence landscape. Italy’s intervention highlights ongoing European efforts to ensure fair play and data privacy within the digital economy, potentially setting a precedent for similar challenges to come.

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