Website & Documents
Use your website and supported files as business knowledge.
- Website content
- PDF, DOCX, TXT, MD, CSV and HTML
Voxent · Communication division
Your business, ready to talk.
Voxent is Automation Nation's communication division. Radd, our AI chat agent, and VoIP Solutions for business phone systems are live today, and the Voxent AI call center handles inbound and outbound calls.
Voxent Chat Agent · Live
A business agent that knows your business.
Give customers a direct conversation with an agent configured around your website, documents and business knowledge. The system is designed to answer from your sources, reply in the customer's language, and say when the information is not available instead of guessing.
Any Language
Respond in the customer's language, whatever it is. The dashboard is available in English, French, Spanish and Arabic.
- Multilingual conversations
- Knowledge from multiple sources
Answers Without Guessing
Business instructions guide tone and behavior while the agent remains constrained by available knowledge.
- Company instructions
- Conversation history & feedback
Put It In Front Of Customers
One agent. Multiple ways to reach it.
Use a direct chat experience or place the agent inside your website through the widget. The platform also provides company-level configuration and conversation management.
- Direct Chat
- A dedicated conversation page for customers.
- Website Widget
- Add the agent to your website.
- Business Instructions
- Control tone, policies and approved behavior.
Built For Your Business
Configure the agent around the information your customers actually need.
- Sources
- Website pages and uploaded business files.
- Instructions
- Tone, policies and approved behavior.
- Widget
- Place the agent directly on your site.
- Conversations
- Review customer conversations in the dashboard.
Chat Agent pricing
Pay for what you actually use.
No fixed monthly subscription, no commitment. Top up your balance and pay only for the messages the bot actually answers, and the more messages you have in a month, the lower the price per message.
- You only pay for actual messages, no monthly subscription
- Try it for free right after signup
- Top up whenever you need to, and stop whenever you like
- No credit card required
The Voxent Chat Agent runs on Radd. VoIP Solutions are quoted for your team. Email call@voxent.us or contact us.
VoIP Solutions · Live
Business phone systems, ready to scale.
Scalable phone and communication systems for modern teams, with voice, video, chat and SMS in one place.
Cloud PBX
A business phone system in the cloud, with extensions for your whole team and no hardware to maintain.
IVR & call queues
Greet callers, route them to the right person and keep them in order when lines are busy.
HD video meetings
Meet customers and teammates over video on the same system.
CRM & helpdesk integrations
Connect calls to the tools your team already uses, so every conversation is on record.
Voxent AI Call Center · Live
Every call answered. Every lead followed up.
An AI-powered call center that answers inbound calls and runs outbound campaigns around your products, scripts and processes, with a human handoff whenever people should take over.
Inbound Calls
Give customers a professional point of contact whenever they need you.
- Customer support & issue resolution
- Order status & delivery updates
- Appointment scheduling & confirmations
- FAQs & information requests
- Technical support & troubleshooting
- Complaint handling & customer care
Outbound Calls
Reach prospects and customers on your behalf, following your scripts, campaigns and business objectives.
- Lead generation & qualification
- Sales follow-up & callbacks
- Appointment setting & confirmations
- Customer reactivation
- Surveys and confirmation calls
- Approved campaigns and client outreach
- Always Available
- Handle high-volume first responses and routine conversations.
- Consistent Qualification
- Ask approved questions and capture structured information.
- Fast Follow-Up
- Contact new or existing leads according to your process.
- Human Handoff
- Escalate conversations when a human or your internal team should take over.
- Multilingual
- Support the languages required by your market.
Use cases
Where the AI call center helps first.
- Lead Generation & Qualification
- Reach prospects, introduce the offer, qualify and pass relevant opportunities to sales.
- Inbound Customer Calls
- Answer approved questions, collect details, route requests and provide a consistent first response.
- Follow-Up & Reactivation
- Keep older leads and incomplete opportunities moving according to your process.
- Appointments & Scheduling
- Move qualified conversations toward a consultation, demo, viewing, callback or appointment.
Across Industries
One conversation operation. Different business needs.
Voxent adapts the agent, phone system and customer conversations to the business you operate.
- Real EstateLeads & viewings
- E-commerceOrders & support
- HealthcareCalls & appointments
- EducationEnquiries & follow-up
- TravelBookings & support
- Financial ServicesCustomer conversations
- Home ServicesLeads & scheduling
- Professional ServicesEnquiries & booking
- AutomotiveSales & service
- MoreYour workflow
How We Work
Built around your business, not a generic script.
Whether you start with the Chat Agent, VoIP Solutions or both, Voxent starts with the information and process your customers actually need.
Understand Your Business
Products, services, markets, customer types, working hours and goals.
Configure The Conversation
Sources, instructions, scripts, FAQs, qualification questions and approved information.
Launch The Right Channel
Chat, website widget, WhatsApp or VoIP today, and AI calling.
Review & Improve
Use real conversations, outcomes and feedback to refine the operation.
AI + Human
AI handles volume. People handle what matters.
The objective is not to remove people from every conversation. It is to give your business more ways to respond, qualify, support and follow up — with a human handoff when the conversation needs it.
AI Agent
Business knowledge, customer questions, first response, structured qualification, routine follow-up and high-volume conversations.
Human Team
Complex conversations, judgment, negotiation, sensitive situations, closing and the moments where your people should take over.
Start With The Conversation
Ready to put Voxent in front of your customers?
Try the Chat Agent, ask for a VoIP quote, or book an AI call center demo.