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Terms of service.

Last updated: November 13, 2026

These Terms of Service ("Terms") govern your use of automationnation.us and of the products and services offered by Automation Nation AI LLC, a Wyoming limited liability company ("Automation Nation", "we", "us"). By placing an order, creating an account, or using our services, you agree to these Terms.

1. Who we are

Automation Nation AI LLC builds websites, online stores and AI automation for businesses. Our products include website packages, the Radd AI chat agent (radd.voxent.us), Voxent communication solutions and Mawzoon business software. Contact: info@automationnation.us.

2. Orders and payment

  • Prices are shown in US dollars (USD) on our Products page or in a written quote, unless stated otherwise.
  • One-time projects (such as website packages) are paid in full before work starts, unless your quote says otherwise.
  • Subscriptions are billed in advance for each billing period until cancelled.
  • Prepaid usage balances (for example, a Radd wallet) are used up as the service is used, at the rates shown in your account.
  • Payments are processed by third-party payment providers. We do not store your full card details.
  • You are responsible for any taxes that apply to your purchase, unless we are required to collect them.

3. Delivery

All our products are digital. Websites and software are delivered online or deployed to your domain or account. Delivery time depends on the package and on receiving the content and access we need from you. Two rounds of revisions are included in one-time website packages; extra changes may be quoted separately.

4. Refunds and cancellations

Refunds and cancellations are covered by our Return & Refund Policy, which is part of these Terms.

5. Your responsibilities

  • Give accurate information and keep your account login safe.
  • Only upload content you have the right to use.
  • Do not use our services for anything illegal, for spam, fraud or harassment, or to harm other people or systems.
  • For AI products, you are responsible for the information you give the AI and for how you use its answers.

6. Ownership

When a one-time website project is paid in full, you own the final content and design made for you. We keep ownership of our own software, tools, templates and know-how, and we may show your finished public website in our portfolio unless you ask us not to. Our software-as-a-service products (such as Radd) remain our property; you get a right to use them while your account is active.

7. Third-party services

Some features depend on third-party services (for example hosting, domain registrars, payment providers, messaging platforms and AI model providers). Their own terms apply, and we are not responsible for their outages or changes.

8. Availability and changes

We work to keep our services running but do not promise they will be uninterrupted or error-free. We may update or improve our services and these Terms. Important changes will be posted on this page with a new date.

9. Limitation of liability

To the extent the law allows, our services are provided "as is", and Automation Nation AI LLC is not liable for indirect or consequential losses, such as lost profits or lost data. Our total liability for any claim is limited to the amount you paid us for the service in question during the 12 months before the claim.

10. Suspension and termination

You may stop using our services at any time. We may suspend or close an account that breaks these Terms or does not pay, after notice where reasonable.

11. Governing law

These Terms are governed by the laws of the State of Wyoming, USA. We will always try to solve any problem with you directly first.

12. Contact

Automation Nation AI LLC
Email: info@automationnation.us
Support: support@automationnation.us
Phone (US): +1 689-333-8195